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Car Rental at Murcia Airport

Car hire at Murcia airport or at Alicante Airport is considerably cheaper than in the UK, even as the pound sinks. I have been advising checking out Goldstar. See below for why I preferred Goldstar Europa, but note the warning about bringing teh car back on empty. However recently they have made a change that make them less attractive, namely that if you drop the car at a different airport (which I use a lot)  they are charging a supplement of I think €30 (since early 2009). They also do not offer breakdown cover (I think this is new). However last time I tried (May `09) they were cheaper for a short hire than the competition.

 Previously I had been using carjet for about two years, I have discovered that Goldstar (as they now brand themselves; previously Europa) has a number of advantages, especially for short and last minute bookings. You can book online at the last minute (frequently the night before in my case, right up to midnight Spanish time at least, and you can call their office on the day, but calling the main number on the website gave me a better deal than calling the local office last time) whereas usually carjet requires more time (I have done this a number of times recently). You don't have to commit to pay or anything. It was cheaper for bottom of the range 3 day hire (57€ vs 66€ from Murcia Airport returning to Alicante in 2006; prices have gone up somewhat recently; in Aug 08, peak season, I am paying 62€ for a Ford KA, 3 days, while Carjet is quoting 68€, so Goldstar is still cheaper).  Their philosophy seems to be to price low and go for volume, and not to fuss about anything, making upfor scratches etc. by sheer turnover. As the insurance currently covers bodywork as I understand it, they never seem to worry about anything much, or where you drop off the car (if you switch airports at the last minute say). I  recently used Europcar, which took ages as they fussed over all sorts of things (although otherwise was fine). You are less likely to have to queue if all the Carjet etc. people are sent elsewhere, although as it is very competitive there is often a queue nevertheless. 

Pros: cheap, flexible, non-fussy, good insurance cover (doesn't cover windscreen and tyres)

Cons: over 3 days, you are told to bring back the car with an empty fuel tank, which at current prices can be costly if you don't use the car much

I'm not aware of any other drawbacks with Goldstar. The important point: for 3 days or less you are supposed to refill the car when you return it. Otherwise they say to return the car empty: so if you only use a fraction of the tank,  given you have to pay for the whole tank up front, this can add a lot at current petrol prices, and other providers may be different.

My previous advice: I have found www.carjet.co.uk - Alicante Airport or www.carjet.co.uk - Murcia Airport to be a good and cheap way of renting a car (thanks to Paul for suggesting this site a few years ago, which I wasn't aware). Prices are inclusive. The site is very clear about what's included (a lot) and what's not included, especially on the insurance side; you can cancel up to 24 hours before. I have used this site a number of times, and have varied hire period very easily by ringing their main number. They use different main terminal companies. I have been very impressed. You may find something cheaper if you hunt hard, but not by much. Note that if you are given a quote with Auriga at Murcia you will have to get a courtesy bus a couple of km to their office unless they have relocated since 2006; it is pretty quick though.

You can also hire direct from the bigger companies which operate from Alicante or Murcia airports (e.g.  Sol-Mar), or go to one of numerous companies which operate out of the car park at Alicante in particular. One which I have found reliable is Star (http://www.rentspain.com/ Tel. 0034-902 180 808). They need to know when you're arriving as their vans are not permanently manned. Star operate at Murcia airport as well as Alicante. Centauro is another I have used in the past. Another I have used is Lara (http://www.laracars.com/, Tel. 0034-966 796 029). Other companies which I have not used include Victoria , Javea Cars. Connect, who are located inside the terminal building

bulletTIP: If you are given the option of paying in euros or in pounds when you pick up in Spain it usually means that the hire company's euro prices will be converted to pounds using their bank's exchange rate which is usually undisclosed. The advice is always to go for euros. According to BBC Moneybox  20.6.2009 Centauro sometimes charges in pounds without consulting - which it is not supposed to do (in theory you can ask your credit card company to reverse this).
bulletTIP: Check whether the company requires you to return the car empty or full. Usually if you are hiring up to three days they say return full but otherwise it's empty. If given the option, returning full is probably better in that you don't end up paying what they think a full tank costs. If full, make sure you do so, or else you will probably be charged far more than the fraction of the tank left empty. If empty,  this will not be such a good option if you will not be using a full tank during your hire.
bulletTIP: A disadvantage of the within terminal car hire companies is that you can get stuck in a very long queue at busy times. On the other hand you can be sure someone will be there, not true of the airport parking vans if you arrive at a time other than the one you said.
bulletYou normally need a credit card when hiring in Spain; a Visa debit card is also OK but apparently not Switch/Cirrus, as I found to my cost recently!
bulletTIP: Articles about car hire always stress the danger of being ripped off about small scratches etc. They advise that you very carefully check the car before you drive away to make sure that all existing scratches, bumps etc. are accounted for on the contract document you get. Otherwise you might get charged a lot after you drop the car back.
bulletYou are usually advised to keep your hire documents in the car with you. I understand that the reason for this is if the police stop you, they can tell you haven't stolen the car as your hire document will match your passport.

You can also use one of the bigger sites such as holidayautos which offer competitive prices whenever I have checked them out (you can also pay in sterling so you don't lose on  the exchange rate).

Don't forget your driving license! (Unlike UK car hire, I have never been asked for the paper counterpart to my photo driving licence, but it's probably worth bringing, just in case.)

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Last modified: 03/04/10. All information is provisional and should be verified by the reader, and strictly no liability is taken for any statements contained in any part of this site.